The most useful thing on this page is not our details. It is the sequence that limits the damage while you are waiting, because in a flood the first ten minutes cost more than the next two hours.
Excellent5.07 reviews
Excellent5.07 reviews
Really pleased with the service from Drain Plumb Contractors. The work was carried out professionally, everything was explained clearly, and the area was left clean and tidy afterwards. Would happily recommend them to anyone looking for a reliable plumber.
Google reviewer
Had an urgent plumbing problem and needed someone to help. Drain Plumb Contractors were professional and helpful throughout, and the issue was dealt with efficiently. A stressful situation made much easier. Thank you for the great service.
Google reviewer
Great service for a drainage problem that needed sorting. The team were helpful, explained what needed doing and handled the job professionally. Everything was left in good order afterwards. I'd definitely consider using Drain Plumb Contractors again.
Google reviewer
Really good experience from start to finish. Friendly, professional and easy to deal with, with clear communication throughout. It's reassuring to find tradespeople who take the time to explain the work and treat your property with care. Would recommend.
Google reviewer
Very happy with the service provided. Communication was clear, the work was explained before getting started, and the whole process was straightforward. Good workmanship and a professional approach. I'd be happy to use Drain Plumb Contractors for future work.
Google reviewer
Very pleased with the plumbing work. The job was completed to a good standard, and the attention to detail was appreciated. Everything was left neat and tidy, and the service was professional throughout. Would happily recommend them.
Google reviewer
I've been very happy with the service from Drain Plumb Contractors. They're professional, approachable and take the time to explain things properly. It's good to have a company you can contact when plumbing or drainage work is needed. Would recommend them to others.
Google reviewer
Stopcock, isolation valves and electrics, in the order that limits damage.
A plain answer on whether it is tonight’s problem or tomorrow’s.
The leak stopped and the area made safe before the full repair.
Even in a hurry, the repair is priced before it is carried out.
Find the internal stopcock and turn it clockwise. In London flats it is usually under the kitchen sink, in an airing cupboard, or in a hallway floor hatch. If it will not turn, do not force it, because snapping the spindle leaves it open permanently. Go to the external stop tap at the pavement boundary instead, under a small metal cover, which needs a long key or a strong improvisation.
Then open the lowest cold tap in the property. That drains the pipework downwards and takes the pressure off the leak while the system empties.
Emergency Plumber is priced after the job has been seen, anywhere in the areas we cover. Send the postcode and a few lines about what it is doing when you contact us, and the answer comes back in writing.
Water and electricity in the same ceiling void is the part that stops being a plumbing problem. If water is anywhere near a light fitting, a socket or a consumer unit, turn the power off at the consumer unit before you deal with anything else. If the leak is on the heating rather than the mains, turn the boiler off too, because a system losing water will keep pumping it out until it locks out on pressure.
Mains water you cannot stop. A leak running into electrics or into the flat below. No water at all to the property. A gas smell, which is not us at all, it is the national gas emergency number. A boiler leaking water continuously.
What can usually wait for a normal appointment: one dripping tap, a running overflow, a slow drain, no heating in mild weather, a toilet that still flushes.
Where the water is coming from, whether you have managed to stop it, the postcode, and the floor you are on. If you are in a flat and water is going downwards, say so first, because that changes the order we do things in.
Everything we have written on this job, newest first, is in the emergency plumber resources.
What burst or leaked, where in the property, and whether you have managed to shut the water off. Say if it is coming through a ceiling.
Excellent5.07 reviews
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