Reviews

What Customers Say About The Work

Reviewson Google

  • Kitchen drain had been slow for weeks, then backed up on a Sunday. Sent a photo of the gully and the postcode, got a written price back, and once it was cleared they showed me the camera footage of where the fat had built up.

    Homeowner, IslingtonDrain Unblocking

  • Tenant reported an F28 on the combi. The price came back in writing before anyone turned up, which is exactly what I need when I am not at the property. Gas valve replaced and the tenant had heating again.

    Landlord, WalthamstowBoiler Repair

  • Water meter kept ticking with every tap off. They found the leak under the bathroom floor without lifting the whole room, and told me what the repair would cost before starting. Ceiling below has stayed dry since.

    Flat owner, ArchwayLeak Detection

  • Full bathroom refit in a 1930s semi. The quote listed every stage and the finish date, and both held. Tidy every evening, which mattered with two small children in the house.

    Homeowner, WimbledonBathroom Installation

  • Same drain had blocked three times in a year. The survey found a cracked clay joint and they lined it rather than digging the patio up. The weather pushed it back a day, but they told me that before it happened.

    Homeowner, CroydonDrainage

  • Pipe burst under the sink late on a weekday. They talked me through shutting the stopcock first, then came out and replaced the section. Calm and clear the whole way through.

    Tenant, BrixtonEmergency Plumber

  • Radiators were hot at the top and cold at the bottom all over the house. They explained the sludge before quoting for the flush, and the difference was obvious as soon as the heating came on. Fitted a filter as well so it does not come back.

    Homeowner, PutneyPower Flushing

  • Annual gas safety check for a rental. Booked around the tenant, certificate emailed over after the visit. Simple, clear, and nothing left for me to chase.

    Landlord, HarrowGas Safety Certificate

  • Old cylinder in the airing cupboard was leaking at the base. They priced a straight swap and an unvented option side by side so I could choose. Went with the swap. Good work, and a clear explanation of both.

    Homeowner, Enfield TownHot Water Cylinder

  • One zone of the underfloor heating had stopped warming up. They traced it to a failed actuator on the manifold rather than the pipework, which is what I had been dreading. Fixed in one visit.

    Flat owner, ChelseaUnderfloor Heating

A survey sheet and tape measure on an open combi boiler in a British utility room, flue route visible above
What We Do

Something Leaking,
Something Blocked, Or Something Cold

Almost every job arrives as one of those three. A leak you can hear but cannot find, a drain or a gully that will not take water away, or a system that runs and never gets the back bedroom warm. Each one has its own page, and each page says what the work involves before it says anything about price.

If you already know which it is, go straight to plumbing and drainage services and pick the job. If you are still working out what you are dealing with, the plumbing resources explain the common ones from the symptom down. And if it needs doing today, send it through and say so when you contact us.

How We Work
Why Us

Why The Answer Takes The Shape It Does

  • The job is seen before it is priced

    An average over the phone is a guess dressed as a price. What goes in writing is what your job needs, after somebody has looked at it.
  • The cause, not just the symptom

    Clearing a drain is the easy half. Which chamber held the water, and whether the run is shared with next door, is what decides whether it happens again in March.
A British bathroom at first fix with waste runs roughed in and copper tails capped off
  • One description, one answer

    The postcode and a few lines about what the problem is doing are enough to get a written answer back. No call centre script, no round of qualifying questions.
  • Nothing claimed that cannot be shown

    No years on a badge and no awards on this site, because none of them have been earned here yet. What the pages carry is how the work is done.
An excavated clay drain in a garden trench with a cracked joint visible
Quick Quote

Tell Us What The Job Is.
Get The Answer In Writing.

Quick Quote Online
How It Works

From The First Message To A Price

01

Send the job

The postcode, what it is doing, and a photograph if you can take one safely.
02

It gets looked at

Someone who does this work reads it, not a bot. If anything is unclear you get one question, not ten.
03

A price in writing

What it needs, what it costs and how long it takes, in writing, with no obligation on it either way.
Ready to describe the job and get it back in writing?
Areas

The Towns We Cover Around London

The patch is a travelling radius rather than a list of boroughs, drawn outwards from London to about twenty five miles. Every town on it is named on the areas we cover page, in the order the radius runs.

London · City of Westminster · Islington · Chelsea · Battersea · Brixton · Peckham · Fulham · Archway · Canary Wharf · Stamford Hill · Cricklewood and further out.

All Areas We Cover
Work by Drainplumb, shown full size
Quick Quote Online