Reviews

What Customers Say About The Work

Excellent5.07 reviews

  • Really pleased with the service from Drain Plumb Contractors. The work was carried out professionally, everything was explained clearly, and the area was left clean and tidy afterwards. Would happily recommend them to anyone looking for a reliable plumber.

    Google reviewer

  • Had an urgent plumbing problem and needed someone to help. Drain Plumb Contractors were professional and helpful throughout, and the issue was dealt with efficiently. A stressful situation made much easier. Thank you for the great service.

    Google reviewer

  • Great service for a drainage problem that needed sorting. The team were helpful, explained what needed doing and handled the job professionally. Everything was left in good order afterwards. I'd definitely consider using Drain Plumb Contractors again.

    Google reviewer

  • Really good experience from start to finish. Friendly, professional and easy to deal with, with clear communication throughout. It's reassuring to find tradespeople who take the time to explain the work and treat your property with care. Would recommend.

    Google reviewer

  • Very happy with the service provided. Communication was clear, the work was explained before getting started, and the whole process was straightforward. Good workmanship and a professional approach. I'd be happy to use Drain Plumb Contractors for future work.

    Google reviewer

  • Very pleased with the plumbing work. The job was completed to a good standard, and the attention to detail was appreciated. Everything was left neat and tidy, and the service was professional throughout. Would happily recommend them.

    Google reviewer

  • I've been very happy with the service from Drain Plumb Contractors. They're professional, approachable and take the time to explain things properly. It's good to have a company you can contact when plumbing or drainage work is needed. Would recommend them to others.

    Google reviewer

  • Confirm It First

    The water meter test shows whether a hidden leak exists at all.

  • Right Method

    Thermal, acoustic or tracer gas, chosen to suit the leak.

  • Minimal Disruption

    Found first, so only the floor or wall over it is opened.

  • Trace And Access

    A written report of where it was and how, for an insurance claim.

A water meter in an open pavement chamber with the dial and litre counter readable
Leak Detection

Proving there is a leak at all

Before anyone brings equipment, a meter test. Turn off every outlet, read the meter, leave it an hour and read it again. Movement with nothing running means water is escaping somewhere between the meter and the taps. Then close the internal stopcock and repeat: if the meter still moves, the leak is on the supply pipe before the house; if it stops, it is inside. That single sequence halves the search area before a single tool comes out of the van.

Leak Detection is priced after the job has been seen, anywhere in the areas we cover. Send the postcode and a few lines about what it is doing when you contact us, and the answer comes back in writing.

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The Job In Detail

What Leak Detection Involves

Which method finds which leak

Acoustic listening, with ground microphones and contact probes, finds pressurised leaks by the noise they make escaping. It is the first choice on mains and on hot and cold under floors, and it works best on metal pipe.

Thermal imaging reads surface temperature differences, so it finds hot water leaks and underfloor heating faults by the warm plume they create, and it maps wet areas by evaporative cooling. It sees patterns, not pipes.

Tracer gas is the one that finds what the others cannot. The pipe is isolated and charged with a hydrogen and nitrogen mix, which is light enough to find its way up through screed, tiles and concrete, and a detector follows it to the point of escape. It works on plastic pipe and on unpressurised drains where there is no noise to hear.

Moisture mapping and salts testing then tell you whether a damp patch is an active leak or a historic one that has already been fixed, which is a question worth answering before opening anything.

What your insurer wants

Most buildings policies cover trace and access: the cost of finding the leak and getting to it, and making good afterwards. What they want is a report that identifies the leak, states the method used to locate it, and sets out the access required. We write that in the form insurers accept, because a claim declined for a one line invoice is a self inflicted cost.

Then the repair

Once located, the repair is often small: a joint, a failed olive, a pinhole in a copper run, a cracked waste. The difference is that the floor comes up over the leak rather than over the best guess.

How It Works

How A Leak Detection Job Runs

01

Do the meter test

Every tap off, read the meter, wait, read it again. Tell us the result.
02

Leak located

The method that suits the pipe is used to pinpoint the leak.
03

Report and repair

Where it was, how it was found, and the repair priced in writing.
Meter moving with every tap off? Send us the readings.
An excavated clay drain in a garden trench with a cracked joint visible
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Meter Moving, Nothing Running?
Find The Leak Before It Spreads.

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Resources

Leak Detection Questions, Answered

Everything we have written on this job, newest first, is in the leak detection resources.

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5.07 reviews

Google Reviews

5.07 reviews

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