Reviews

What Customers Say About The Work

Excellent5.07 reviews

  • Really pleased with the service from Drain Plumb Contractors. The work was carried out professionally, everything was explained clearly, and the area was left clean and tidy afterwards. Would happily recommend them to anyone looking for a reliable plumber.

    Google reviewer

  • Had an urgent plumbing problem and needed someone to help. Drain Plumb Contractors were professional and helpful throughout, and the issue was dealt with efficiently. A stressful situation made much easier. Thank you for the great service.

    Google reviewer

  • Great service for a drainage problem that needed sorting. The team were helpful, explained what needed doing and handled the job professionally. Everything was left in good order afterwards. I'd definitely consider using Drain Plumb Contractors again.

    Google reviewer

  • Really good experience from start to finish. Friendly, professional and easy to deal with, with clear communication throughout. It's reassuring to find tradespeople who take the time to explain the work and treat your property with care. Would recommend.

    Google reviewer

  • Very happy with the service provided. Communication was clear, the work was explained before getting started, and the whole process was straightforward. Good workmanship and a professional approach. I'd be happy to use Drain Plumb Contractors for future work.

    Google reviewer

  • Very pleased with the plumbing work. The job was completed to a good standard, and the attention to detail was appreciated. Everything was left neat and tidy, and the service was professional throughout. Would happily recommend them.

    Google reviewer

  • I've been very happy with the service from Drain Plumb Contractors. They're professional, approachable and take the time to explain things properly. It's good to have a company you can contact when plumbing or drainage work is needed. Would recommend them to others.

    Google reviewer

  • Readings Taken

    Flue gas, pressures and safety devices are measured, not just looked at.

  • Written Record

    What was tested and what it read, left with you after the visit.

  • Warranty Paperwork

    A manufacturer warranty usually depends on a documented annual service.

  • Problems Flagged

    Anything wearing out is named while it is still a small job.

The inside of a combi boiler case showing the heat exchanger and condensate trap
Boiler Service

What the visit covers

The casing comes off. The burner, heat exchanger and condensate trap are inspected and cleaned where they need it. Seals and the combustion chamber are checked for integrity. The flue is checked along its length and at its terminal. The gas rate is measured against the manufacturer figure, and a flue gas analyser reads the combustion, which is the single most informative thing anybody does to a boiler all year. Pressures, the expansion vessel charge and the safety devices are tested. Then it gets written up.

Boiler Service is priced after the job has been seen, anywhere in the areas we cover. Send the postcode and a few lines about what it is doing when you contact us, and the answer comes back in writing.

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The Job In Detail

What Boiler Service Involves

What the readings tell you

Combustion ratio drifting from the manufacturer window means the burner, the gas rate or the air path is changing, and it shows up long before the boiler starts failing. A falling expansion vessel charge explains a system that keeps losing pressure. A condensate trap that is filling with sludge explains intermittent lockouts in cold weather. None of that is visible without taking the readings.

Warranty, and the paperwork nobody keeps

Nearly every manufacturer warranty is conditional on an annual service by a competent engineer, documented. Not an invoice saying boiler service, but a record with the date, the readings and the engineer's registration details. When a heat exchanger fails in year six, that record is the whole claim. Keep it with the installation certificate.

When a service turns into a repair

Occasionally the readings show something that cannot be left: a cracked seal, a corroded heat exchanger, combustion outside the safe window. In that case the service stops being a service and we tell you what has been found, what it needs and what it costs before doing anything else.

How It Works

How A Boiler Service Job Runs

01

Book the service

The boiler make and model and roughly when it was last serviced.
02

Tested and cleaned

Combustion readings, seals, safety devices and the condensate trap are checked.
03

Record handed over

The readings and anything that needs attention, written down for you to keep.
Boiler due its annual service? Tell us the make and when it was last done.
An excavated clay drain in a garden trench with a cracked joint visible
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Boiler Due Its Service?
Get The Readings On Record.

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Work by Drainplumb, shown full size
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5.07 reviews

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5.07 reviews

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