Reviews

What Customers Say About The Work

Excellent5.07 reviews

  • Really pleased with the service from Drain Plumb Contractors. The work was carried out professionally, everything was explained clearly, and the area was left clean and tidy afterwards. Would happily recommend them to anyone looking for a reliable plumber.

    Google reviewer

  • Had an urgent plumbing problem and needed someone to help. Drain Plumb Contractors were professional and helpful throughout, and the issue was dealt with efficiently. A stressful situation made much easier. Thank you for the great service.

    Google reviewer

  • Great service for a drainage problem that needed sorting. The team were helpful, explained what needed doing and handled the job professionally. Everything was left in good order afterwards. I'd definitely consider using Drain Plumb Contractors again.

    Google reviewer

  • Really good experience from start to finish. Friendly, professional and easy to deal with, with clear communication throughout. It's reassuring to find tradespeople who take the time to explain the work and treat your property with care. Would recommend.

    Google reviewer

  • Very happy with the service provided. Communication was clear, the work was explained before getting started, and the whole process was straightforward. Good workmanship and a professional approach. I'd be happy to use Drain Plumb Contractors for future work.

    Google reviewer

  • Very pleased with the plumbing work. The job was completed to a good standard, and the attention to detail was appreciated. Everything was left neat and tidy, and the service was professional throughout. Would happily recommend them.

    Google reviewer

  • I've been very happy with the service from Drain Plumb Contractors. They're professional, approachable and take the time to explain things properly. It's good to have a company you can contact when plumbing or drainage work is needed. Would recommend them to others.

    Google reviewer

  • Runs But Underperforms

    Cold rooms, slow warm-up and a boiler that never stops are the usual signs.

  • Balancing

    Most uneven heating is water taking the easy route round the system.

  • Circulation

    Pumps, valves and sludge are checked before anything is replaced.

  • Controls

    Thermostats and timers set up so the system does what you ask.

A thermostatic radiator valve on a panel radiator with the floorboards lifted beside it
Heating

What usually turns out to be wrong

Balancing, more often than anything else. Water takes the easiest route, so the radiators nearest the boiler get the flow and the far end of the circuit gets what is left. Nothing is faulty; the lockshield valves have simply never been set. After that: circulation, where sludge or an undersized pump means the heat is being made and not moved. Then controls, where a thermostat in a draught or a timer nobody has reset is running the house to the wrong temperature at the wrong hours.

Heating is priced after the job has been seen, anywhere in the areas we cover. Send the postcode and a few lines about what it is doing when you contact us, and the answer comes back in writing.

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The Job In Detail

What Heating Involves

Why we look before quoting a boiler

A new boiler fixes a boiler problem. Dropped into a system that was never balanced, it heats the same rooms and leaves the same ones cold, at which point it has cost a lot of money to change nothing. So the system gets tested first and the boiler conversation happens afterwards, if it is still needed.

The symptoms worth telling us about

Which rooms are cold and whether they are the furthest from the boiler. How long the house takes to come up from cold. Whether the pipes bang, click or hum when the heating starts. Whether the hot water is affected as well as the heating. Those four answers narrow it down a long way before anyone arrives.

How It Works

How A Heating Job Runs

01

Describe the cold

Which rooms stay cold, how long it takes to warm up, and the boiler type.
02

Find the reason

Balancing, circulation and controls are checked in that order.
03

Fix priced

The cheapest fix that solves it, written down before work starts.
Heating on but the house still cold? Tell us which rooms never warm up.
An excavated clay drain in a garden trench with a cracked joint visible
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Heating On, House Still Cold?
Tell Us Which Rooms.

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Work by Drainplumb, shown full size
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5.07 reviews

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5.07 reviews

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